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As an AFSC member, you will have access to a team of qualified professionals, dedicated to providing you and your family personalized assistance. Additionally, we make sure that if something happens to you, your family receives their survivor benefits as soon as possible. We assist the surviving spouse in completing and submitting the paperwork for their government benefits and life insurance. As knowledgeable authorities on the latest developments in all your government benefits, we stand by your dependents for life, to ensure no benefits are overlooked.
Regular Membership Services
A regular membership includes the following services and provides free lifetime membership for your surviving spouse upon your death:
Family Information Record (FIR) Benefit Report.
Perhaps the most important document you receive from us is your Family Information Record (FIR) Benefit Report. The FIR lists your family and military data, personal documents stored in our vault, commercial life insurance policies and values, and personal savings and investments. But most importantly, it displays the government survivor benefits, both monthly benefits and lump sum benefits, your family would receive in the event of your death.
For additional information click here. |
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Document Storage
AFSC stores the documents needed to immediately file claims for the surviving family. These important family documents are stored in our secured, fireproof storage files at AFSC. With a quick, toll-free call, email or fax, you can get copies or the originals returned to you if needed. Vault document storage is perfect for mobile military members, as the family always knows where important documents are located.
For additional information click here. |
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Beneficiary Changes
Our beneficiary specialists assist you in handling beneficiary changes on your commercial and government life insurance policies. As part of your Family Information Record (FIR) Benefit Report, you simply tell us the company(ies) with whom you are insured. Then, if you desire to change your beneficiaries, contact AFSC and we will notify the insurance companies to provide the necessary forms.
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Insurance Counseling
Our licensed and credentialed insurance consultants help you determine the types and amounts of insurance (life, health, and long term care) that are best for you and your family. We offer you objective advice as a part of our overall service--we are not insurance agents and do not receive commissions from the companies you choose.
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Benefit Change Notification
We provide members with up-to-date information on the latest changes to laws affecting their retirement or veteran benefits. We also provide affected members with an explanation on the impact of the law change.
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Counseling
Based on your individual needs, AFSC's credentialed counselors can provide information crucial to your pre-retirement / separation from service planning, to include Survivor Benefit Plan (SBP) decisions, SGLI/VGLI conversion, retired pay projections, health care/TRICARE transition, etc.
For additional information click here
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VA Claims
This service helps members and survivors' with claims representation and complete follow through until completion. AFSC provides experienced advice on filing a disability compensation claim, review of ratings, and professional appeal representation when necessary.
For additional information click here
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Financial Awareness Service (FAS)
AFSC provides an objective overview of the member's current financial standing. The Financial Awareness Service (FAS) takes into account all assets (cash, IRAs, bonds, stocks, mutual funds, real estate, etc.) and liabilities. Based on historical models, AFSC can project income and asset growth. More importantly, the member can decide if he/she is on track to meet his/her own unique financial goals, such as college funding for children and survivorship needs.
For additional information click here.
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Claims Initiation
AFSC initiates government and life insurance claims upon notification of a member's death. We immediately send appropriate forms for prompt receipt of benefits. We continuously follow-up to ensure that the full benefit is paid in a timely manner.
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Claims Representation
AFSC makes initial inquiries and does follow-up work in benefit claims disputes. We help reduce the frustration often encountered when dealing with government agencies.
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Entitlement Questions
There will always be questions regarding your benefits. We stand ready to assist your family in helping them understand all the benefits to which they're entitled, and working with all organizations to ensure your family's questions are answered in a timely and courteous manner.
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Regular Membership Pricing
Monthly fee is based on your age at time of joining and remains fixed for life (does not increase upon attainment of next age group).
| Monthly Payment Schedule |
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Age 39 and Under
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$5.90 |
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Ages 40-49
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$8.90 |
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Ages 50-59
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$9.90 |
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Ages 60-69
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$10.90 |
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Ages 70-79
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$12.90 |
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Ages 80+
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$21.90 |
Note: The payment method you choose may effect your total payment. For example, if you choose "Quarterly" your payment will be three (3) times your monthly payment schedule above. If you have any questions, please call our membership services department at 1-888-AFSC-USA (237-2872).
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Surviving Spouse Membership Services
A Surviving Spouse membership includes services provided at time of death and/or lifetime services for the spouse, depending on the service level purchased. The surviving spouse membership is intended for widows/widowers whose deceased military spouse were not active members of AFSC at the time of their death.
| Service Level (Included Services indicated by checkmark) |
GOLD |
SILVER |
| Services Provided at Time of Death |
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| Provide printout to surviving spouse reflecting projected integrated monthly income from SS, VA DIC, & SBP survivor benefits, as eligible |
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N/A |
| Notify Defense Finance & Accounting Service (DFAS) of death. Coordinate with DFAS. Assist in SBP & pay arrears claims preparation and process. Assist in resolving claims discrepencies. |
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N/A |
Notify Department of Veterans Affairs (DVA) of death. Review case for survivor benefits eligibility. Coordinate with DVA. Assist in applying for benefits, such as:
- VA DIC, burial benefits, education assistance, SGLI/VGLI/NSLI/USGLI. Review DVA replies & assist in resolving claims discrepencies
- Provide representation in appeals process if necessary
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N/A |
Assist in notifying Social Security Administration (SSA) of death.
- Advise surviving spouse regarding family's eligibility for social security benefits & provide assistance as needed
- Assist in resolving claims discrepencies
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N/A |
| Notify commercial life insurance companies and assist in preparing and filing claims forms. Coordinate with life insurance company. Monitor claims to ensure surviving spouse's receipt of insurance proceeds. Assist in resolving claims discrepencies with life insurance companies. |
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N/A |
| Notify OPM, (if deceased was a government employee/retiree) and assist in survivor benefits claims processing |
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N/A |
| Notify AFIE & USAA for home, car, & property insurance |
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N/A |
| Notify military professional associations, e.g., MOAA, American Legion, VFW, & USMA (if deceased was a member) |
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N/A |
| Experienced staff available to advise and address questions and issues regarding SBP, Social Security, VA, Tricare, Tricare-For-Life, and many other areas |
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N/A |
| Continuing Lifetime Services |
GOLD |
SILVER |
Provide surviving spouse a printout (FIR) annually reflecting projected survivor benefits income from SSA, VA, and SBP
- Reflects new Cost of Living Allowance increase in benefit amounts & incorporates any new legislation affecting the surviving spouse's benefits
- Includes "Hot Topics News Page" which discusses new legislation and survivior benefits
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| Provide assistance and representation in resolving survivor benefit discrepancies or problems |
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Monitor and research law changes regarding federal survivor benefits (VA, SBP, and Social Security)
- Notify surviving spouse of law change & impact
- Assist surviving spouse in filing for new entitlements as a result of new legislation
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| Monitor SBP, Social Security, and VA benefits throughout family's lifetime and provide notice when beneficiary reaches age of eligibility for benefits, e.g., VA Education Assistance upon child's 18th birthday |
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Certified Counselors available to provide assistance, information and answer questions regarding:
- Military benefits, e.g., ID Card eligibility, Tricare, Tricare-For-Life, Senior Pharmacy Program, etc
- Insurance needs analysis, e.g., Life Insurance and Long Term Care Insurance
- Federal survivor and retirement benefits, e.g., Survivor Benefit Plan, Social Security, etc
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Experience Department of Veterans Affairs specialist available to counsel and assist in applying for VA benefits, such as:
- Dependent Education Assistance for surviving spouse or child of a service-connected death
- Aid and Attendance for disabled spouses entitled to DIC
- VA home loan and other VA benefits
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| Represent surviving spouse for Veterans Affairs's appellate actions |
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| Maintain vital documents in storage, if requested |
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| Provide AFSC newsletter containing articles on military benefits, legislation, and general information |
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Surviving Spouse Membership Pricing
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GOLD |
SILVER |
| Annual Membership (Annual Payment Option) |
N/A |
$75 |
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